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Servicing & pricing

Every service below includes free collection and return, and a full test ride before your bike comes back to you. Here's exactly what gets done and exactly what it costs.

Bike services

Pick your bike, that's the price

All prices include free collection and return, and a test ride before your bike comes home.

Standard Service

£39

The full workshop service for a rigid or hardtail bike — every system checked, adjusted and test ridden.

  • Road
  • Commuter
  • Hardtail MTB

Includes collection and return

Full Suspension Service

£49

Everything in the standard service, plus a full check of the suspension, frame range of motion and pivot bearings.

  • Full suspension MTB

Includes collection and return

E-Bike Service

£49

The standard service plus motor and electronics diagnostics, with all available software and firmware updates applied.

  • E-Road
  • E-Hardtail

Includes collection and return

Electric Full Suspension

£59

The works — full suspension checks and motor, battery and electronics diagnostics on one bike.

  • Electric full suspension MTB

Includes collection and return

What you actually get

Everything done in a service

Most shops won't tell you this. Here's the full list of what happens to your bike once it's on the stand.

The CrankShop workbench and tool wall, with a bike frame stripped for servicing

Every standard service includes

  • Frame and fork inspected for damage, excessive wear, cracks and defects.
  • Wheels removed and checked for damage, radial and lateral true of both wheel and brake rotor, spokes checked for tension, hubs checked for bearing play and smoothness. Minor spoke tension adjustments made (major spoke tension issues are chargeable).
  • Handlebar and stem — plus all handlebar-mounted parts and accessories — fasteners checked for appropriate torque and operation.
  • Tyres checked for wear, condition and suitability, tubeless sealant reserve checked.
  • Bottom bracket checked for excess bearing wear or play.
  • Chain wear measured using KMC digital chain wear indicators.
  • Drive-train checked for wear (cranks, chainrings and cassette).
  • Chain lubricated with Effetto Mariposa Flowerpower wax chain lubricant.
  • Gear cables and gear cable housings inspected, cable crimps replaced if missing.
  • Brake pads removed, re-finished and re-bedded for maximum bite; hydraulic caliper pistons lubricated and bias addressed; cable-actuated systems adjusted to ensure bias is appropriate; rotor and pad alignment checked and tuned.
  • Pedals checked for condition of body, pins, bearings and axles; threads greased with Shimano Anti Seize.
  • Full nut and bolt check for appropriate torque.
  • Test ride.

Suspension, motors and electronics

Included on full suspension and electric bike services, at no extra cost.

  • Suspension fork checked for full functionality of its available settings.
  • Rear shock checked for full functionality of its available settings.
  • Rear shock removed to allow a full check of full suspension frame range of motion and bearing wear or play.
  • Shimano Di2, SRAM AXS, Bosch, MAHLE X System, Shimano E8000 and EP8 diagnostics completed, and all available software and firmware updates applied. If additional performance settings or profiles are available, the options are discussed with you before anything is installed.

Suspension servicing add-on

For a more in-depth suspension service, get in touch with the make and model of your suspension and Mat will let you know what's possible.

  • Suspension fork lower legs removed, seals and fluids checked for condition, oil baths refreshed with RockShox, Fox and Motul fluids, crush washers replaced.
  • Shock air can removed and all seals checked for wear.

Add-ons

Suspension & wheel services

Bolt these onto any service, or book them on their own.

A suspension fork and shock stripped down on the workbench for servicing

Suspension Fork & Shock

£49

Fork lower legs removed, seals and fluids checked and oil baths refreshed; shock air can removed and all seals checked.

  • Fork
  • Rear shock

Suspension Fork

£29

Lower legs removed, seals and fluids checked for condition, oil baths refreshed and crush washers replaced.

  • Fork

Wheel Repairs

from £15

Wobbly wheels, broken spokes, tubeless conversions, puncture repairs, rim swaps, brake disc straightening and bearing replacements.

  • All wheels

Custom Wheel Build

from £30 per wheel

Pick the hubs and rims you want and they'll be built into a perfectly true wheel for you.

  • Hand-built wheels

Service Plus

Everything else, priced up front

Some jobs take longer than others, so these are the maximum prices you'll pay for labour on each item. If any of this is needed during a service, Mat will contact you first to agree the cost before doing the work.

Workshop rate: £30 for the first half an hour, then £25 for each additional 30 minutes.

Cables & brakes

Cables & brakes prices at CrankShop
JobPrice
Fit external gear, brake or dropper post cables£8 per cable
Fit internal gear, brake or dropper post cablesHydraulic systems incur an extra charge for bleeding£25 per cable
Ashima stainless steel cable innerIncludes black alloy cable crimp£4
Ashima outer cable (black)Depending on length. Includes nylon ferrules£3–£5
Hydraulic brake bleedIncludes Shimano mineral oil or Motul 5.1 DOT fluid£25 per brake
Replace hydraulic brake£25 per brake

Wheels & tyres

Wheels & tyres prices at CrankShop
JobPrice
Fit new wheels£15 per wheel
Tube changeIncludes tube£18.50
Wheel hub adjustment to remove play£10
Front hub service£15
Rear hub service£25
Wheel true to British Standard£12.50 per wheel
Replace broken spokesUp to 3 spokes£25
Tubeless conversionEffetto Mariposa Caffélatex sealant, Stan's tape and black presta valve£35 per wheel
Wheel build£30 per wheel

Drivetrain

Drivetrain prices at CrankShop
JobPrice
Replace chain£12.50
Replace cassette£12.50
Replace chainrings£12.50
Replace full drivetrainChain, cassette and chainrings together£30
Replace front derailleur£12.50
Replace rear derailleur£12.50
Fit new derailleur hanger£12.50
Straighten bent derailleur hanger£12.50

Frame & bearings

Frame & bearings prices at CrankShop
JobPrice
Fit a bottom bracketIncluding chasing and facing if required£25
Replace headsetHeadsets with cable routing through the bearing can be especially tricky£50
Replace headset bearingsCable routing through the bearing can be especially tricky£37.50
Fit new handlebar tape£12

Suspension servicing

Suspension servicing prices at CrankShop
JobPrice
Fork basic serviceLower clean and lube with new wipers. Plus partsfrom £39
Fork mid serviceBasic service plus damper bleed. Plus partsfrom £49
Fork full serviceComplete rebuild with all new fluids, seals and wipers. Plus partsfrom £69
RockShox Reverb full serviceNew fluids, bushings and glide ringsfrom £69

Unless stated otherwise, prices do not include parts. If you only want a Service Plus item, or you're not sure what you need, get in touch and Mat will arrange a no-obligation visit to discuss costs and options.

Ready to book it in?

Tell Mat what you ride and what it needs. He'll arrange a collection at a time that suits you.

Call MatBook collection